Terms & Conditions

I consent to my information being held by Mind and Wellness for the duration of my attendance of therapy, and that said information will be held by Mind and Wellness for a period of no longer than five years after my final counselling session with Mind and Wellness.

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I understand that my information will not be given to third parties and only used within a counselling context.

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I understand that I am responsible for ensuring the protection of my data in relation to counselling by securing my own device, and through the use of anti-virus and firewall software, and removing the content of instant chat sessions on the devices I use for online counselling sessions.

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We use multiple platforms for our online therapy sessions depending on the therapist & client's preference always guaranteeing the security & privacy using end-to-end encryption.

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I understand that no audio/visual recording of sessions is permitted.

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I agree be contacted via email for service feedback on completion of counselling with Mind and Wellness.

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I agree to be contacted via email with any information that might be relevant.